Australian Consulate-General
Ho Chi Minh City, Vietnam

Visas and Immigration

Visas and Immigration

English | Vietnamese 

This is the website of the Department of Home Affairs, Australian Visa office in Vietnam. 

The Australian Embassy is aware of organisations and individuals claiming to be able to facilitate visas under the planned Australian Agriculture Visa program. This visa program is currently under development and therefore applications for Australian Agriculture Visas cannot currently be made. Further information about the program, including a fact sheet, can be found on the Department of Foreign Affairs and Trade website.

Be wary of advertisements from organisations and individuals falsely claiming to be able to facilitate visas to Australia.  For further information, see below “Be aware of visa scams that operate in Vietnam”.

Novel coronavirus and Australian visas

The Australian government has announced measures to ensure the health, safety and well-being of the Australian community.

Visa applicants and travellers should view the latest information available on the following websites:

If you are an immediate family member of an Australian citizen or permanent resident who need to travel to Australia urgently, you must lodge an application online. Once you have lodged, you can request urgent processing here.

We are currently prioritising visas for people who are exempt from Australia’s current travel restrictions. Please note we will not be processing visas for anyone who does not meet the exemption until after the restrictions are lifted.

Australian Visa Application Centres in Vietnam

The Australian Visa Application Centres (AVACs) in Hanoi and Ho Chi Minh City have resumed operations for Biometrics collection, strictly by appointment. The AVAC in Danang is still closed until further notice. Paper applications will not be accepted by mail or at the office.

From 30 September 2021 all applications for visitor visas (subclass 600) must be lodged online via ImmiAccount.

Urgent visa applications must be lodged online through ImmiAccount. Login to or create an ImmiAccount here.

Visa related enquiries should be submitted by using the web-based Australian Immigration Enquiry form.

Home Affairs website in Australia

The Department of Home Affairs website will help you to choose a suitable visa from all the visa types, and outline all the eligibility criteria.

Frequently Asked Questions

See our pages in English and in Vietnamese for more information on:

  • How to apply for a visa
  • Application fees
  • Processing times
  • Biometrics

General Visa Information

We recommend you lodge your application early and online. The Commonwealth of Australia does not accept any responsibility or liability for financial losses incurred by applicants whose visa application was finalised later than expected or whether an application was unsuccessful.

Australia’s borders are currently closed and entry to Australia remains strictly controlled to help prevent the spread of COVID-19. Travel to Australia is only available if you are exempt or you have been granted an individual exemption. You need to apply for an exemption using the Travel Exemption portal at least two weeks, but not more than two months, before your planned travel. If you are not granted an exemption, you should not continue with your travel plans, as you will not be permitted to board a flight to Australia. If you are granted a travel exemption, you need to take evidence of that exemption decision to the airport. See

Specific visa information and checklists

Vietnam information

Contact us

To respond to request or submit an enquiry, use the web-based Australian Immigration Enquiry form.

You can also call the Home Affairs Global Service Centre number on +61 2 6196 0196, open Monday to Friday 9am to 5pm (local time).

All correspondence (including visa decisions) will be sent to you from a "nil-reply" email address. Do not reply to these emails.


Last updated 25.10.2021