Visas and Immigration
English | Vietnamese
This is the website of the Department of Home Affairs, Australian Visa office in VietnamIt highlights certain important information, and includes information specific to applying for visas to Australia, in both the Vietnamese and English languages.
However, for the most comprehensive and up-to-date information and news you are encouraged to visit the Australian Government’s Department of Home Affairs website. The Department of Home Affairs website will also help you to choose a suitable visa from all the visa types and provide information about global processing times.
News from the Australian Government Department of Home Affairs
Visa Application Charges
From 1 July 2023, some Visa Application Charges (VACs) will be increasing. For further information about VACs, please visit the following pages on the Department of Home Affairs website:
Check [your application] twice, submit [your application] once
In order to help us process your application faster, there are things you can do to make sure that when you submit your visa application it is ‘decision ready’. For further information about this, see Check twice, submit once (homeaffairs.gov.au).
Note - If any of your supporting documentation is not in English, you will need to include a translation in English, as well as a copy of the original document. Each translated document must include (in English) the translator’s:
- full name, address and telephone number; and
- qualifications and experience in the language they are translating.
Note - We recommend that you lodge your application early and you book your flight only after your visa has been granted. The Australian Government does not accept any responsibility or liability for financial losses related to the booking of flights and accommodation, which are incurred by applicants whose visa application was finalised later than expected or whose application was ultimately unsuccessful.
Travel to Australia during peak holiday seasons
If you are planning to visit Australia during the festive Christmas and Tet periods, we encourage you to apply as early as possible and submit complete applications, including English translations of documents not issued in English.
For further information on how to lodge a complete application for a visitor visa, see Applying for a visitor visa (homeaffairs.gov.au)
Please also review the Vietnamese-specific Temporary Entry Visa (subclass 600) checklist below.
Citizenship ‘facilitation’ letters
The Australian Embassy and Australian Consulate-General advise that they are unable to provide ‘facilitation letters’ or ‘certificates of nationality’ for children born in Vietnam to Australian parents or to one parent of Australian nationality and one parent of another nationality.
The Embassy and Consulate-General understand that some local authorities in Vietnam have sometimes requested parents to produce ‘facilitation letters’ or ‘certificates of nationality’ in order to obtain a birth certificate for their child.
Under Australian law, a child born outside Australia to an Australian citizen parent is not automatically an Australian citizen. They are required to lodge an application for Australian Citizenship by Descent with the Australian Government and await a decision regarding citizenship.
COVID-19 visa concessions and refunds
Due to the impacts of the COVID-19 pandemic period, a range of changes were made to some visa categories, including the introduction of concession periods, fee waivers and visa refunds.
The time for applicants to lodge a new Subclass 600 (Visitor) visa application with a nil Visa Application Charge (VAC) due to the COVID-19 concessions will be ceasing on 31 December 2022. Any pending applications that were lodged before this date will still be assessed for nil VAC eligibility.
For information on any other COVID-19-related concessions, please refer to Refunds and waivers (homeaffairs.gov.au).
Frequently Asked Questions
See our pages in English and in Vietnamese for more information on:
- How to apply for a visa
- Application fees
- Processing times
- Biometrics
Specific visa information and checklists
| Visa Type and relevant information | Basic purpose | Checklist |
| Visitor (Tourist stream) visa - Subclass 600 | Holiday or to visit family and friends | English and Vietnamese |
| Visitor (Business Visitor stream) visa - Subclass 600 | Short business-related visits | English and Vietnamese |
| Transit - Subclass 771 | Passengers transiting in Australia on their way to another country | English and Vietnamese |
|
Temporary Work (Short Stay Specialist) visa - Subclass 400 |
Short-term, highly specialised, non-ongoing work in Australia | English and Vietnamese |
|
Temporary Work (International Relations) visa - Subclass 403 |
Work in specific circumstances that improve Australia's international relations | Please refer to our Home Affairs website for more details |
| Temporary Activity visa - Subclass 408 | Specific types of work or activities on a short-term, temporary basis | Please refer to our Home Affairs website for more details |
| Medical Treatment visa - Subclass 602 |
To travel to Australia
|
English and Vietnamese |
| Student visa - Subclass 500 | Study full time in Australia or join a family member who holds a Student visa |
Student: English Student Subsequent Entrant: English |
| Student Guardian visa - Subclass 590 | Provide support and welfare in Australia for a child who holds a Student visa | English |
| ETA (Electronic Travel Authority) |
Vietnamese citizens are not eligible for an ETA. |
For information about ETA eligible passports, plesae click here |
| New Zealand Citizen Family Relationship - Subclass 461 |
The New Zealand Citizen Family Relationship (Temporary) (Subclass 461) visa allows someone who is not a New Zealand citizen to live in Australia with a family member who:
** holds a Special Category (Subclass 444) visa and is living in Australia, or ** is eligible to hold a Special Category (Subclass 444) visa and is accompanying you to Australia. This is a temporary visa valid for five years. If you are a resident in Vietnam, a checklist to help you lodge a complete application is available in English. |
English |
For a comprehensive list of visas, eligibility requirements and the lodgement process, see the Department of Home Affairs website.
2. Work and Holiday (Subclass 462) visa
General Information
The Work and Holiday (subclass 462) visa allows:
- stay in Australia for up to 12 months from the first date of arrival
- work in Australia, generally for up to six months with each employer
- study for up to four months
- leave and re-enter Australia any number of times while the visa is valid
- apply for a second or third Work and Holiday visa if you have completed specific types of work in regional areas.
The program year commences on 1 July each year and ends on 30 June the following year. There is an annual visa cap of 1,500 first Work and Holiday Maker (subclass 462) visas granted to Vietnamese passport holders.
The applications cap for this program year has been filled. We will continue processing unfinalised applications and will provide further information in due course. Please refer to the status of country caps at Status of country caps (homeaffairs.gov.au).
Application process for Vietnamese citizens
The Document checklist outlines all the steps in the visa application process for Vietnamese citizens.
Updated information on the status of the annual limit for Vietnamese citizens (whether places are still available) is on the Status page of the Department of Home Affairs website. For general information on this subclass, see the Department of Home Affairs website.
View the current fees and charges for a Work and Holiday visa here.
Australian Citizens
As this is a reciprocal arrangement, Australian citizens are able to apply for a Work and Holiday Visa to Vietnam. For more information on the program and the visa application process, please directly contact the Vietnamese Embassy in Australia or the Department of Employment (DOE), Ministry of Labour, Invalids and Social Affairs of Vietnam (MOLISA). More information can also be obtained from the Australian Embassy in Hanoi by completing an Immigration Enquiry Form.
| Visa Type and relevant information | Basic purpose | Checklist |
| Partner visa - Subclass 309 and 100 |
For a spouse or de facto partner of an Australian citizen, Australian permanent resident or eligible New Zealand citizen to live in Australia. You apply for the temporary and the permanent Partner visas together. |
English |
| Prospective Marriage visa - Subclass 300 | To marry your prospective spouse in Australia and then apply for a Partner visa. | English |
|
Child visa - Subclass 101
|
For a child outside Australia to move to Australia to live with their parent(s). |
If you submit your application at any other office or in any other way, it will not be a valid application and cannot be considered further. Applications for this visa cannot be submitted in person. The forms must be completed in English.
By post (with correct prepaid postage): Department of Home Affairs Child and Other Family Processing Centre Locked Bag 7 NORTHBRIDGE WA 6865
By courier: Department of Home Affairs Child and Other Family Processing Centre Wellington Central 836 Wellington Street WEST PERTH WA 6005 |
| Adoption visa - Subclass 102 |
For a child adopted outside Australia to live in Australia with their adoptive parent(s). Important: If you are considering adopting a child in Vietnam, the Australian Government does not issue 'Letters of No Objection', 'Letters of Support', or 'To Whom it May Concern Letters' in relation to private adoptions by expatriate Australians. The Department's involvement in expatriate adoptions is limited to determining whether or not the child meets immigration requirements in order to enter and remain in Australia. |
|
| Orphan Relative visa - Subclass 117 | For a child who does not have a spouse or de facto partner to come to Australia to live with their relative(s) if their parents are deceased, unable to care for them, or can't be found. | |
| Dependent Child visa - Subclass 445 | For a child to stay in Australia temporarily while their parent's permanent Partner visa application is being processed. |
4. Resident Return visa (Subclass 155 and 157)
A Resident Return (subclasses 155 and 157) visa is for current or former Australian permanent residents and former Australian citizens who want to enter or return to Australia as permanent residents.
Only Australian citizens have an automatic right of entry to Australia. All non-citizens need a visa that allows them to enter and remain in Australia.
For general information on these subclasses, see Resident Return visa on the department’s website. To gather your documents, see Step by step process.
For information on permanent residence including overseas travel and proof of permanent residency, see Permanent resident.
Applications for Australian citizenship by descent for applicants residing in Vietnam.
For Australian citizenship by descent:
· you must have been born outside Australia, and
· at least one of your parents must have been an Australian citizen when you were born.
Information is available on other pathways to Australian Citizenship.
Vietnam information
1. Biometrics Collection in Vietnam
Most applicants who are resident in Vietnam will need to attend in person to provide their fingerprints and a digital facial photograph (unless visiting as an official government representative). For more information, see our Frequently Asked Questions page in English and Vietnamese. The collection of biometrics is conducted by appointment only at the Australian Visa Application Centre (managed by VFS Global) in Hanoi, Ho Chi Minh City and Danang. Please take your original passport with you. This process can be done directly after you lodge your application. Make an appointment with the Australian Visa Application Centre online.
2. Approved Medical Clinics in Vietnam
For Information on Health clinics in Vietnam:
- Select “Vietnam” from the menu at the bottom of the page.
- In the ”Panel physician” menu, click on the “Details” link
- Contact one of the clinics to make an appointment.
3. Be aware of visa scams that operate in Vietnam
Visa Scams
The Australian Embassy and Consulate-General in Vietnam have become aware of several visa scams operating in Vietnam. Please be cautious of any person offering 'guaranteed' Australian visas.
These scammers may contact you by post, email, phone or face-to-face offering a visa in return for payments, personal details and identity documents. They may claim to know someone in the Australian Embassy or Consulate General in Vietnam, or claim to be a ‘registered agent' or ‘Australian visa application service’.
Scammers may try to trick you into believing they are genuine by posing as staff from an Australian Government department, or by using websites which look like official Government sites. Illegal operators often give incorrect advice, steal your money, encourage you to lie on your application and do not deliver the services promised.
Warning Signs
- You get an unsolicited or unexpected offer for a ‘guaranteed’ Australian visa.
- The offer comes via email, post, over the phone, on a website or even face-to-face.
- It claims to be a ‘once in a lifetime opportunity’, or your ‘only’ chance to travel or migrate to Australia.
- You are asked to pay the scammer upfront to ‘register’ your interest in getting a visa. The scammer asks you to pay them directly rather than paying the government department and claims that only they can pay the department’s fees.
- The scammer claims to have a special relationship with the Department of Home Affairs.
- They tell you they need to keep your original documents.
Remember
- There is only one official Australian Government provider of visas - the Department of Home Affairs. Home Affairs ’ official website is http://www.homeaffairs.gov.au/.
- If you receive an email from the Australian Embassy or Consulate General in Vietnam the email address must end in "@dfat.gov.au".
- Home Affairs charges a one-off fee at the time you lodge your visa application. You can pay the fee directly to the department or to our Australian Visa Application Centre (AVAC) in Vietnam, operated by VFS Global. You do not require an agent to pay this fee on your behalf.
- No one can influence the outcome of a visa application or the visa decision making process. Only authorised officers from Home Affairs can issue you with a visa and only if you meet all the visa requirements.
- Home Affairs does not have any special relationships with outside agencies and does not give preferential treatment to anyone.
Protect Yourself
- Be suspicious if you are contacted by phone, post, email or approached in person about a visa you did not apply for. Walk away from the person, hang up the phone immediately or ignore the email/letter! The Government does not contact people to offer them visas.
- An Australian registered migration agent (whether operating in Australia or outside of Australia) will be subject to a Code of Conduct, professional development criteria and regulations. To avoid being scammed, you can check the Register of Migration Agents on the Office of the Migration Agents Registration Authority (OMARA) website, to receive the protections of an OMARA registered Migration Agent. More information is available on the Help with your application webpage.
- Never give or send anyone your original identity documents. Government departments may wish to view your original documents in person or may ask for certified photocopies but should never ask to keep your original documents.
- Never provide your personal, credit card or banking details in an email or over the phone—scammers will use your details to commit identity fraud or steal your money.
- If you think you have provided your bank account details to a scammer, contact your bank or financial institution immediately.
Report
People with information about migration scams or illegal operators should contact Home Affairs.
See: https://www.homeaffairs.gov.au/help-and-support/departmental-forms/online-forms/border-watch
Please refer to the Home Affairs website for more information.
Contact us
To respond to request or submit an enquiry, use the web-based Australian Immigration Enquiry form.
You can also call the Home Affairs Global Service Centre number on +61 2 6196 0196, open Monday to Friday 9am to 5pm (local time).
All correspondence (including visa decisions) will be sent to you from a "nil-reply" email address. Do not reply to these emails.
Last updated 25.08.2023