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A Message From The Australian Ambassador To Vietnam

The Australian Ambassador in Vietnam, HE Robyn Mudie, is sharing regular messages on our social media channels. You can view the latest videos on Facebook and Twitter. Don’t forget to follow us for the latest updates.

For Australians returning to Australia

Flights to Australia

Due to new restrictions introduced by the NSW and Victorian governments, flights into Sydney and Melbourne have been disrupted. International passenger flights into Melbourne have been halted temporarily from 1-14 July. Flights arriving in Sydney have been capped at 50 passengers per flight until 17 July. If you have been affected, please contact your airline directly to make alternative arrangements.

Cathay Pacific

From 17 July, Cathay Pacific are flying from Ho Chi Minh City to both Sydney and Melbourne via Hong Kong. Tickets are available for purchase online via the Cathay Pacific website www.cathaypacific.com.
- Flights to Sydney operate twice a week every Wednesday and Sunday.
- Flights to Melbourne operate twice a week every Wednesday and Friday.

Qatar Airways

From 3 July, Qatar Airways are flying three times per week from Ho Chi Minh City to Doha with onward connections to Brisbane, Melbourne, Sydney and Perth.

EVA Air

On 17 July, EVA Air is flying from Ho Chi Minh City to Brisbane via Taipei.

Entry into Australia

Only Australian citizens, permanent residents and immediate family members can travel to Australia.
Anyone who is not an Australian citizen, Australian permanent resident or immediate family member of an Australian citizen will need to apply for and be granted an exemption to enter Australia. Without a granted exemption, you will be denied boarding at the airport
To apply for an exemption please visit
- https://immi.homeaffairs.gov.au/help-support/departmental-forms/online-forms/covid19-enquiry-form

For further information please see:

Quarantine in Australia

All travellers arriving in Australia must undergo a mandatory 14-day quarantine in their city of arrival, regardless of their final destination.
This will be organised by the Australian Border Force and the relevant state Government on your arrival.
After you have completed your 14-day quarantine you will be free to travel onto your final destination.

Registration

If you are an Australia citizen or Permanent Resident in Vietnam, you can register with the Australian Consulate-General to receive updates on flights to return home. To register please email the following details for each traveller to [email protected]:

Full Name
Date of Birth
Passport number
Contact number
Current location in Vietnam

For Australians needing consular assistance

If you need consular assistance please contact us at (+84 28) 3521 8100 or [email protected].

If you need emergency consular assistance outside of normal business hours, the Department of Foreign Affairs and Trade Consular Emergency Centre (CEC) in Canberra is there to help 24 hours a day, 7 days a week on +61 2 6261 3305 (international call charges apply).

The CEC is also an advisory line for concerned family members in Australia and can be called on 1300 555 135 (for the cost of a local call within Australia).

For Australians travelling in Vietnam

Australia’s travel advice website, Smartraveller, contains up to date information on the novel coronavirus outbreak and its impact on travel to Vietnam. Help us help you be prepared and informed by subscribing by email or to the new SMS service to receive critical alerts.

Passport and notarial appointment bookings

Notarial appointments are open from 09:00 to 12:00, Monday to Friday, excluding public holidays.The Passport and Notarial counters are open from 09:00 to 13:00, Monday to Friday, excluding public holidays. Passport and Notarial services are by appointment only.

Please ensure you have all necessary supporting documents with you before you attend your appointment at the Consulate.
Clients without an appointment will only be seen in exceptional circumstances.
For further enquiries, please contact us at [email protected] (Passport services) or at [email protected] (Notarial services) and provide us with a contact number.

Visas and Migration

Novel coronavirus and Australian visas

The Australian government has announced measures to ensure the health, safety and well-being of the Australian community, including implementing travel restrictions. Visa applicants and travellers should view the latest information available on the Department of Home Affairs website.

We strongly encourage you to apply online for any visas to Australia.

Did you know, online visa applications are assessed several weeks faster than a paper application?

More information about Visa and Migration for clients in Vietnam.

Attention All Visitors To The Australian Consulate-General

Please note:

Airport style security screening is in place at the Australian Consulate-General.
As a condition of entry to the Consulate, visitors will be asked to leave all sharp or dangerous objects, cigarette lighters, oils and liquids with the guards for collection when departing the Consulate.