A Message From The Australian Ambassador To Vietnam

The Australian Ambassador in Vietnam, HE Robyn Mudie, is sharing regular messages on our social media channels.  You can view the latest videos on Facebook and Twitter.  Don’t forget to follow us for the latest updates.

Advice: Novel coronavirus outbreak

For Australians travelling in Vietnam

Australia’s travel advice website, Smartraveller, contains up to date information on the novel coronavirus outbreak and its impact on travel to Vietnam. Help us help you be prepared and informed by subscribing by email or to the new SMS service to receive critical alerts.

For Australians returning to Australia

Please visit the Australian Government’s Department of Home Affairs website for the latest advice in relation to travelling to Australia.

If you are looking to return to Australia, the Australian Consulate-General is now taking registrations of Australian citizens and permanent residents in Vietnam to provide updates on flight options to return home. If you are interested please email the following details for each traveller to [email protected]:

• Full Name
• Date of Birth
• Passport number
• Contact number
• Current location in Vietnam

For information on how best to protect yourself, your family and your community

Please visit the Australian Government’s Department of Health: www.health.gov.au/

For Australians needing consular assistance

If you need consular assistance please contact us at (+84 28) 3521 8100 or [email protected]. 

If you need emergency consular assistance outside of normal business hours, the Department of Foreign Affairs and Trade Consular Emergency Centre (CEC) in Canberra is there to help 24 hours a day, 7 days a week. Contact the CEC by calling the Embassy switchboard (+84 24) 3774 0100 and follow the prompts for emergency consular assistance. Alternatively, contact the CEC directly by dialling +61 2 6261 3305 (international call charges apply). The CEC is also an advisory line for concerned family members in Australia and can be called on 1300 555 135 (for the cost of a local call within Australia).

Additional health measures at Vincom Center, District 1 HCMC

The Australian Consulate-General is located at Vincom Center, District 1 HCMC. Vincom Center management have advised the Australian Consulate-General that from 16 March 2020 until further notice, the following health measures will take place

• Face masks are compulsory in all lifts and public spaces in the building
• Avoid talking or making phone calls in the lifts
• Body temperatures will be checked at all entrances

If you require assistance from the Australian Consulate-General and are unable to access the building for any reason, please Contact Us.

Passport and notarial appointment bookings

Notarial appointments are open from 09:00 to 12:00, Monday to Friday, excluding public holidays.The Passport and Notarial counters are open from 09:00 to 13:00, Monday to Friday, excluding public holidays. Passport and Notarial services are by appointment only.

Please ensure you have all necessary supporting documents with you before you attend your appointment at the Consulate.

Clients without an appointment will only be seen in exceptional circumstances. For further enquiries, please contact us at [email protected] (Passport services) or at [email protected] (Notarial services) and provide us with a contact number (if possible).

Visas and Migration

Novel coronavirus and Australian visas

The Australian government has announced measures to ensure the health, safety and well-being of the Australian community, including implementing travel restrictions. Visa applicants and travellers should view the latest information available on the Department of Home Affairs website.

We strongly encourage you to apply online for any visas to Australia. 

 

Did you know, online visa applications are assessed several weeks faster than a paper application?

More information about Visa and Migration for clients in Vietnam.