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A Message From The Australian Ambassador To Vietnam

The Australian Ambassador in Vietnam, HE Robyn Mudie, is sharing regular messages on our social media channels. You can view the latest videos on Facebook and Twitter. Don’t forget to follow us for the latest updates.

For Australians returning to Australia

Flights to Australia

As of 13 July 2020, national caps on international arrivals into Australia have been implemented to manage and maintain quarantine arrangements. These arrangements will be in place until 24 October.

Melbourne – no incoming passenger flights until further notice
Sydney – no more than 350 passenger arrivals per day
Perth – no more than 525 passenger arrivals per week
Brisbane – no more than 500 passenger arrivals per week
Adelaide – no more than 500 passenger arrivals per week

If you have been affected, please contact your airline directly for information on any changes to your flight.

Singapore Airlines

From 8 August, Singapore Airlines are permitting passengers flying from Vietnam (Hanoi and Ho Chi Minh City) to Australia (Sydney, Brisbane, Perth and Adelaide) to transit in Singapore.

Passengers should read the conditions for transiting in Singapore carefully. Singapore Airlines flight schedules for September – November are available online. Ticket availability is subject to the caps on international arrivals into Australia.

Entry into Australia

Only Australian citizens, permanent residents and immediate family members can travel to Australia.

Anyone who is not an Australian citizen, Australian permanent resident or immediate family member of an Australian citizen will need to apply for and be granted an exemption to enter Australia. Without a granted exemption, you will be denied boarding at the airport

More information from the Department of Home Affairs: Coming to Australia

Quarantine in Australia

All travellers arriving in Australia must undergo a mandatory 14-day quarantine in their city of arrival, regardless of their final destination.

This will be organised by the Australian Border Force and the relevant state and territory Government on your arrival.

After you have completed your 14-day quarantine you will be free to travel onto your final destination.

Individual states and territories have started to introduce their own arrangements and costs. Visit your state or territory website for more information on quarantine costs and arrangements.

Registration

If you are an Australian citizen or Permanent Resident in Vietnam who wishes to return to Australia but have been unable to do so, you can register with the Australian Consulate-General.

To register please visit here and complete details of each traveller. When prompted, please provide your address in Vietnam and not Australia.

For Australians needing consular assistance

If you need consular assistance please contact us at (+84 28) 3521 8100 or [email protected].

If you need emergency consular assistance outside of normal business hours, the Department of Foreign Affairs and Trade Consular Emergency Centre (CEC) in Canberra is there to help 24 hours a day, 7 days a week on +61 2 6261 3305 (international call charges apply).

The CEC is also an advisory line for concerned family members in Australia and can be called on 1300 555 135 (for the cost of a local call within Australia).

For Australians travelling in Vietnam

Australia’s travel advice website, Smartraveller, contains up to date information on the novel coronavirus outbreak and its impact on travel to Vietnam. Help us help you be prepared and informed by subscribing by email or to the new SMS service to receive critical alerts.

Passport and notarial appointment bookings

Notarial appointments are open from 09:00 to 12:00, Monday to Friday, excluding public holidays.The Passport and Notarial counters are open from 09:00 to 13:00, Monday to Friday, excluding public holidays. Passport and Notarial services are by appointment only.

Please ensure you have all necessary supporting documents with you before you attend your appointment at the Consulate.
Clients without an appointment will only be seen in exceptional circumstances.
For further enquiries, please contact us at [email protected] (Passport services) or at [email protected] (Notarial services) and provide us with a contact number.

Visas and Migration

Novel coronavirus and Australian visas

The Australian government has announced measures to ensure the health, safety and well-being of the Australian community, including implementing travel restrictions. Visa applicants and travellers should view the latest information available on the Department of Home Affairs website.

We strongly encourage you to apply online for any visas to Australia.

Did you know, online visa applications are assessed several weeks faster than a paper application?

More information about Visa and Migration for clients in Vietnam.

Attention All Visitors To The Australian Consulate-General

Please note:

Airport style security screening is in place at the Australian Consulate-General.
As a condition of entry to the Consulate, visitors will be asked to leave all sharp or dangerous objects, cigarette lighters, oils and liquids with the guards for collection when departing the Consulate.